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Equal Treatment Policy

At Ostara Events, we believe in creating an environment where everyone is treated with dignity, respect, and fairness. We are committed to ensuring that all individuals—whether participants, staff, partners, or contractors—experience an inclusive and welcoming atmosphere, free from discrimination or bias.

We celebrate diversity and value the unique contributions that individuals bring, regardless of their background or identity.

Scope

This policy applies to:

  • All training sessions (online and in-person)

  • All Ostara Events activities, communications, and platforms

  • All individuals involved with our organisation, including employees, contractors, course participants, and collaborators

Policy Principles

We do not tolerate discrimination on the basis of:

  • Age

  • Disability

  • Gender, gender identity or expression

  • Marital or civil partnership status

  • Pregnancy or maternity

  • Race, ethnicity, or national origin

  • Religion or belief

  • Sexual orientation

  • Socio-economic background or class

  • Neurodiversity or mental health status

We aim to ensure:

  • Equal access to opportunities and learning

  • Respectful communication and collaboration

  • Reasonable adjustments for accessibility needs

  • Inclusive content and delivery in all training sessions

  • Prompt and fair handling of concerns or complaints

Responsibilities

All individuals involved with Ostara Events are expected to:

  • Treat others with respect and courtesy

  • Actively contribute to an inclusive environment

  • Avoid language or behaviour that could be offensive or exclusionary

  • Raise concerns in good faith through appropriate channels

Ostara Events will:

  • Promote inclusive practices across all areas of the organisation

  • Provide training and guidance to staff and facilitators

  • Make reasonable adjustments to ensure accessibility

  • Respond promptly and effectively to any breaches of this policy

Raising a Concern

If you experience or witness any form of discrimination, harassment, or unfair treatment during your involvement with Ostara Events, we encourage you to report it. We treat all concerns seriously and handle them confidentially.

To report a concern, please contact:
jayne@ostara-events.co.uk

 

Review

This policy will be reviewed annually and updated as needed to ensure it remains effective and in line with best practices.

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Eerie Escapes® is a registered trademark

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© Ostara Events

Registered Office: 4 Teme Court, Teme St, Tenbury Wells, WR15 8AA

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